Shannon Cain
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● Experience

Where I’ve been.

Director and COO roles in ecommerce and operations, a technology career that started with repairing PCs in 1994, and the marketing, systems and AI work I do today.

Dec 2025 – Present · Current

WMS Systems & Logistics Operations Manager

PlantSwitch · Remote

I run the systems behind ecommerce, inventory and outbound logistics for a growing compostable foodservice products company.

  • Launched Odoo ERP/WMS company-wide: inventory control, order management, purchasing and warehouse workflows.
  • Built a custom Shopify-to-Odoo integration in-house, replacing a paid third-party connector.
  • Built the leadership dashboards and sales reporting the company runs on, with self-service scheduled reports.
  • Designed a customer demand forecast with an inventory run-out view that tells purchasing when to reorder.
  • Built an import order and container tracker that follows every overseas order from confirmation to the warehouse door.
  • Automated routine checks and alerts with server-side automations, and use AI-assisted development to deliver integrations and reports in a fraction of the usual time.
  • Leading and building the rebuild of plantswitch.com solo: design, development and the Shopify-to-Odoo connection.
OdooShopifyERP/WMSIntegrationsReportingLogisticsAI
Nov 2021 – Present · Current

Founder

eCommWiz · Jacksonville, FL

A Jacksonville digital agency: websites and online stores, SEO, paid ads, social media, email and SMS, branding, AI automation and ERP/WMS setup.

  • Build custom websites and online stores on Shopify, WooCommerce, WordPress and standalone code, including custom plugins and admin tools.
  • Run paid media on Meta, Google, Amazon and TikTok, plus SEO, local SEO, AI search visibility, email and SMS.
  • Build AI agents and automations: scheduled agents that monitor ad platforms and research prospects, a social media agent that drafts and schedules posts for approval, and AI card grading priced against live market data.
  • Wrote custom MCP servers that let AI agents work directly inside Shopify, Odoo, Meta, Google Ads, Amazon Ads, TikTok and GoHighLevel.
  • Deliver brand identities from logo through guidelines, and set up warehouse, inventory and ERP/OMS/WMS systems.
Web & storesPaid mediaSEO & AEOAI agentsMCPBranding
Dec 2021 – Jun 2025

Director of Ecommerce

Hans-Mill Corp · Ponte Vedra Beach, FL

  • Grew ecommerce sales 50% year over year across Shopify, Amazon and Walmart.
  • Built and led a 12-person team across marketing, logistics, graphics and content, on-site and remote.
  • Raised Walmart content scores from 80% to 95% and redesigned the Shopify store to lift conversion.
  • Ran Amazon strategy: Brand Registry, A+ Content, Sponsored Products, Brands and Display, hybrid Seller/Vendor Central and FBA inventory planning.
  • Launched a new brand from concept to market, including trademark, customer research and design.
  • Managed the monthly P&L, and became the company’s go-to lead on AI projects.
AmazonWalmartShopifyP&LTeam leadershipAI
Nov 2018 – Nov 2021

Chief Operating Officer

EfactoryToMe · Jeffersonville, IN

  • Grew monthly sales to $600K across Amazon, Walmart and Target while holding a 30% net margin.
  • Led a team of 10 and restructured operations to reach 100% inventory accuracy.
  • Lifted margins 60% year over year through marketing, process work and new sales channels.
  • Negotiated vendor contracts worth $50K+ in first-year savings.
OperationsMarketplacesInventoryNegotiation
Jun 2018 – Dec 2019

Chief Operating Officer

BarProducts.com · New Salisbury, IN

Held alongside the EfactoryToMe role.

  • Increased B2C orders 40% with social media and Google Ads campaigns, including influencer work with Snoop Dogg and Kodak Black.
  • Moved the store from Magento to Shopify, cutting costs and improving security and speed.
  • Improved monthly margins by $4M (33%) through supply chain and vendor improvements.
Shopify migrationGoogle AdsInfluencersSupply chain
Nov 2014 – Dec 2017

Senior Director of IT and Operations

Greenstream International · Austin, TX

  • Grew net margins from 7% to 25% in six months by streamlining processes and roles.
  • Drove $1M B2C and $7M B2B in monthly sales through ecommerce and partnerships.
  • Secured and managed a high-value Lenovo contract.
ITOperationsB2BAnalytics
Aug 2000 – 2002

Infantryman (11B)

U.S. Army · Fort Benning, GA

  • Served as an infantryman (MOS 11B) at Fort Benning, Georgia.
U.S. Army

Education

  • Sullivan University
    B.S., Computer Science
  • Hazard Technical College
    Associate’s, Computer Electronics

Certifications

  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA Secure Infrastructure Specialist (CSIS)
  • CompTIA IT Operations Specialist (CIOS)

Verify on Credly →

Service

  • U.S. Army
    Infantryman (11B), Fort Benning, GA, 2000–2002

● Get in touch

Need someone who has done the job?